Firestone Complete Auto Care

Ibraheem Khan a month ago

Omer provided exceptional customer service. As a manager, he was extremely knowledgeable, thorough, and quick to address every issue I had with my car. He took the time to answer all of my questions clearly and made sure I understood what was going on throughout the process. His professionalism, helpful attitude, and attention to detail made the experience much easier. I highly recommend working with Omer

Muhammad Khan 2 months ago

Omer was awesome to work with. He took great care of my car and made the whole process easy and stress-free. He was honest, friendly, and kept me updated the entire time. It’s hard to find people who genuinely care about their customers, and Omer definitely does. I highly recommend asking for him if you go to Firestone. Great service all around!

Jasmine ramakrishna 2 months ago

Updated Review: We brought our daughter’s 2013 Nissan Rogue in for a coolant flush and specifically requested the factory Nissan blue coolant. Despite clearly communicating this twice, the vehicle was refilled with compatible Asian green coolant instead. After I brought the issue to their attention, they corrected it by flushing the system again and refilling it with the correct Nissan blue coolant at no additional charge. I appreciate that they corrected the issue quickly.

Shayan Qadri 3 months ago

The quality of service at this Firestone is outstanding. The service manager Omer always takes care of me and leaves me with no worries. Great communication and full transparency. They are one of the only shops I would give my full trust to when working on my vehicle. Also want to give props to Sam, Q, Manny, and Eddie for taking care of me. Respectful staff, easy to work with. Highly recommend .

J Liang 8 months ago

The team at Firestone on Forgue Dr is excellent. They are professional, knowledgeable, and have been incredibly helpful with everything from courtesy checks to major repairs. Omer is outstanding and provided a great experience from the start; his expertise was especially helpful with our Canadian vehicle’s mileage and specs. Q is also fantastic! He’s a total pro, consistently reliable, and great to work with. I also really appreciate that they proactively apply coupons to help us save on our orders. I have a lot of respect for this team and am grateful to have found such a trustworthy shop while we are here in the States. Highly recommend!